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Assistant Manager

Assistant Manager
About The Role

40 hours per week - Highly competitive packages offered

We are currently seeking experienced hospitality managers to join as Assistant Managers, across Food & Beverage service, Training and Development, and Duty Management.

As Assistant Manager you will provide support to the General Manager across all aspects of management, providing a safe, customer focused and hospitable environment for residents and visitors.

The key responsibilities of our Assistant Manager include:

  • Supporting the Manager in the implementation of all policies, procedures, quality assurance and meeting business objectives.
  • Training and development of all staff, e.g. safe systems of work and induction of new staff.
  • Responsibility for monitoring well-being and facilitating social interaction.
  • Promoting good communication between residents, families, staff and other stakeholders including marketing the service to potential new residents.
  • Liaising with the General Manager across the range of operational activity, being able to deputise and manage the service during the manager’s absence.
Proof of eligibility to work in the UK is essential.
About The Company
Hawthorns Retirement provides a unique concept of luxury, apartment-style retirement communities set within a purpose built facilities.  The Hawthorns first launched in the UK in 1985 in Clevedon, Somerset.  This was followed by The Hawthorns in Eastbourne in 1999, The Hawthorns in Braintree, Essex in 2009. With all three award-winning UK retirement villages.

In 2015, The Hawthorns, Aldridge located in the West Midlands was added, building upon the values and quality of service already established, but with the extended level of service to include care and support based upon resident needs. Registered with the Care Quality Commission (CQC), greater peace of mind is now provided.
We are now developing our fifth Hawthorns residence in Northampton, due to open in February 2018.