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Head Housekeeper

Head Housekeeper
About The Role

* highly competitive rates of pay  * instant access to your wages. No need to wait for payday! * exclusive employee discounts incl. retail and leisure savings * excellent career development incl. formal training * free parking * well-supported environment *

40 hours per week - Hours can be flexible to suit the needs of the facility 
£9.70 per hour 
The Hawthorns Northampton, are currently recruiting for an attentive, dedicated and motivational team player to join us as Head Housekeeper.  As Head Housekeeper you will support our Hotel Services team by providing general housekeeping services for both the residence as a whole and individual resident apartments. You will need to provide leadership and guidance to the housekeeping team through day to day management.
For this position it is essential that you have experience of housekeeping within a hospitality environment and leading teams.
The key responsibilities of our Head Housekeeper include:
  • Cleaning of all public areas and amenities.
  • Cleaning of resident apartments.
  • Coordinate and manage the housekeeping team.
  • Work within the allocated housekeeping budget.
  • Responsible for housekeeping supply orders, stock control and inventory.
  • Responsible for housekeeping shift rotas and to ensure adequate cover at all times.
  • Manage housekeeping recruitment, induction, provide on the job training, evaluation, probation in conjunction with the Management Team and HR.
  • Be aware and competent in applying all HR policies and procedures.
  • Promote team work and hands on attitude/approach.
  • Promote fairness, equality and flexibility.
  • Motivate staff and identify and solve possible staff issues.
  • Ensure that staff training related to the serving aspect of the role is of a high standard i.e. correct table settings and serving etiquette.
  • Check food and beverage carts for meal requirements and re-stock when required.
  • Serve meals to each Resident’s table following The Hawthorns procedures.
  • Clear dishes from tables, clear and wash tables and chairs.
  • Develop and maintain positive relationships with all residents, family, visitors and colleagues.

Hawthorns Retirement provides a unique concept of luxury, apartment-style retirement communities set within a purpose-built facility.  The Hawthorns first launched in the UK in 1985 in Clevedon, Somerset.  This was followed by The Hawthorns in Eastbourne in 1999, The Hawthorns in Braintree, Essex in 2009. With all three award-winning UK retirement villages.

In 2015, The Hawthorns, Aldridge located in the West Midlands was added, building upon the values and quality of service already established, but with the extended level of service to include care and support based upon resident needs. Registered with the Care Quality Commission (CQC), greater peace of mind is now provided.

Launched in March 2018 at Northampton The Hawthorns Northampton is the latest edition to the Hawthorns portfolio and is leading the development of our retirement concept into the 21st century. This retirement community will take The Hawthorns to new levels of luxury retirement living and is proving to be a very popular choice for people across in their retirement years across Northamptonshire.

Proof of eligibility to work in the UK is essential.