Duty Manager

 

The Hawthorns Eastbourne are currently seeking a creative, dedicated and enthusiastic team player to join our friendly and welcoming team as a Duty Manager. The Hawthorns in Eastbourne provide a unique, high quality independent living experience in a luxurious and lively environment .

 

• To ensure the smooth running of the facility in the absence of the senior management team
•  To be open,  honest and professional in communicating and working with all staff members and lead by example
•  To keep the General Manager and Assistant Managers informed on the status of the facility
• To assist residents in the event of any emergency
• To carry out any duties required by the senior management team
• involvement in daily activities and events as required 
• Oversee service within the dining room on a daily basis to ensure the smooth running of the service 
• answering of telephone and transferring of calls and enquiries as needed 

Hawthorn's retirement communities provide a unique concept of all-inclusive apartment living for the over 70s set within a purpose-built facility.

The Hawthorns first launched in the UK in 1985 in Clevedon, Somerset, followed by Eastbourne, East Sussex in 1999, and Braintree, Essex in 2009.  March 2018 saw the launch of the latest edition to the Hawthorns portfolio in Northampton, leading the development of our retirement concept into the 21st century.

All of the Hawthorns retirement group locations are accredited with the prestigious Hospitality Assured Award, a national quality standard created and licensed by the Institute of Hospitality,

specifically for customer-led, service-orientated hospitality-focused businesses.

This post will require proof of eligibility to work in the UK.